This system enables credit/debit card payments to be made against students' accounts using Microsoft Internet Explorer or Netscape Navigator versions 4 or above. Our secure-server software encrypts all sensitive information using industry-standard technology.
We accept all major Mastercards, Visa cards and Maestro cards. We do not however accept Diners Club cards, due to the high rates of commission charged. Please also be aware that some cards such as Electron are not capable of being used for online transactions - your bank will advise you if your card is subject to such restrictions.
If after entering your credit card details, and selecting the proceed button, you are advised 'Authorisation has failed', there are several reasons why this may have happened.
If your card is declined you can try again, but for security reasons, your bank will normally allow only three consecutive attempts, after which the card may then be blocked for the rest of the day. For your security, only the cardholder can be advised by their own bank why a card is declined.
All payments made via the Online Payment System update the screens as soon as the payment is authorised. Staff in the Finance Department will enter the payment to the appropriate invoice within two working days.
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We are always looking at how the web payment system could be improved - as a user of this system, we would welcome any feedback you wish to make concerning the web payment pages. If you have any comments or suggestions, please email firstname.lastname@example.org.