Who to ask

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The on-campus Residential Service offices are open 9.30am - 4.30pm Monday to Friday (excluding bank holidays and University closure periods). They can help you with anything relating to your accommodation.

You'll also have dedicated staff responsible for the day-today management of your accommodation. Find out who they are and how to contact them.

Cambridge

Property Responsible person Drop in service locations when you can see them in person Email address Telephone number (office hours) Out of office hours emergency contacts
Swinhoe Hall Patrick Hanratty, Housing Management Officer Residential Service office during teaching every Wednesday between 3.30-4.30pm Patrick.Hanratty@anglia.ac.uk 01223 698518 Residential Assistant: 07738 458214
Drop in session Swinhoe office: week nights and weekends from 6-7pm
Peter Taylor House Geoff Morley, Housing Management Officer Residential Service office during teaching every Wednesday 3-4pm Geoff.Morley@anglia.ac.uk 01223 698502 Residential Assistant: 07738 458213
Drop in session Peter Taylor House office: week nights and weekends from 6-7pm
Anastasia House Geoff Morley, Housing Management Officer Residential Service office every Wednesday 3-4pm Geoff.Morley@anglia.ac.uk 01223 698502 Residential Assistant: 07738 458212
Drop in session Peter Taylor House office: week nights and weekends 6-7pm
Collier Road Houses Patrick Hanratty, Housing Management Officer Residential Service office during teaching every Wednesday between 3.30-4.30pm Patrick.Hanratty@anglia.ac.uk 01223 698518 Residential Assistant: 07738 458212
University houses on:
Catherine Street,
Cavendish Road,
Great Eastern Street,
Guest Road,
Hope Street,
Madras Road,
Mill Road,
Newmarket Road,
Stockwell Street,
Thoday Street
Patrick Hanratty, Housing Management Officer Residential Service office during teaching every Wednesday between 3.30-4.30pm Patrick.Hanratty@anglia.ac.uk 01223 698518 University Security Services: 01223 698368
University houses on:
Abbey Road,
Beche Road,
Coleridge Road,
Elizabeth way,
Fanshaw Road,
Golding Road,
Green End Road,
Gwydir Street,
Hertford Street,
Lovell Road,
Milton Road,
Radegund Road,
Tenison Road
Geoff Morley, Housing Management Officer Residential Service office every Wednesday 3-4pm Geoff.Morley@anglia.ac.uk 01223 698502 University Security Services: 01223 698368
CB1 Aston, Bragg and Crick Dean Moss, Accommodation Manager CB1 office
Monday to Friday
9am-5pm
cambridge@victoriahall.com 01223 612010 CB1 Security: 01223 612010 or 07747031054
Sedley Court Simon Stiles, Scheme Manager Sedley Court office
Monday to Friday
9am-5pm
Sedley.court@aldwyck.co.uk 01223 247755 Residential Assistants available in Sedley Court office 5-9pm week nights and 9am-3pm at weekends.
Outside this time you can telephone them on 01223 247755
The Forum Site Warden The Forum office
opening times advertised on the door
students@whitfield-group.co.uk 01223 416951 Telephone: 01954 234200
YMCA David Molyneux, Project Worker/ Student Accommodation YMCA office 9am-10pm
opening times advertised on the door
David.molyneux@theymca.org.uk 01223 273811 The reception desk is open 24 hours a day. Telephone 2222 from your room phone


Chelmsford

Property Responsible person Drop in service locations when you can see them in person Email address Telephone number (office hours) Out of office hours emergency contacts
Student Village:
105-121 Rectory Lane
36 Ransomes Way
55-61 Ransomes Way
88-109 Ransomes Way
Victoria Stanbury, Housing Management Officer The Residential Service office, Ground floor Ashby House 9.30am-4.30pm residence.essex@anglia.ac.uk 01245 683110 Residential Assistant: 01245 687 720 or 7720 internally
Student Village:
103-104 Rectory Lane
28-35 Ransomes Way
37-54 Ransomes Way
62-87 Ransomes Way
110 Ransomes Way
Richard Jones, Housing Management Officer The Residential Service office, Ground floor Ashby House 9.30am-4.30pm residence.essex@anglia.ac.uk 01245 683110 Residential Assistant: 01245 687 720 or 7720 internally


Other useful Residential Service contacts

All campuses

Residential Service Manager: Paul Harris
Tenancy Support Manager: Amanda Human

Cambridge

Residential Service Operations Manager Cambridgeshire: John Reeve
Housing Manager Cambridge: Howard Jones

Chelmsford

Residential Service Operations Manager Essex: Jacky Joyner