Who to ask

Here at ARU, we have dedicated staff responsible for the day-to-day management of your student accommodation. Find out who they are and how to contact them.

Chelmsford Student Village

Swinhoe

Peter Taylor House

Anastasia House

Collier Road

University houses

Collier Road Houses, Guest Road, Gwydir Street, Hertford Street, Mill Road, Catherine Street, Thoday Street, Lovell Road, Milton Road, Great Eastern Street

Beche Road, Golding Road, Tenison Road, Abbey Road, Fanshawe Road, Radegund Road, Coleridge Road, Elizabeth Way

CB1

  • Manager: Kelly
  • Contact details: email cambridge@host-students.com or call 01223 612010
  • Office opening hours: Monday–Friday, 9.30am–5pm
  • CB1 caretaker: call 01223 612010 or 07970234989 (for emergencies outside of the above times)
  • Report non-urgent repairs: log-on to Host accommodation portal or in person at the CB1 Office
  • Internet issues: call Ask4 on 0114 3033200
  • Launderette issues: call Circuit on 01422 820360 Monday–Friday, 8.30am-5pm

The Railyard

  • Manager: John
  • Contact details: email cambridge@downingstudents.com or call 01223 363333
  • Residential Service opening hours: Monday–Friday 8am–6pm, Saturday 1pm–6pm
  • Emergency contact details: call 01223 363333 (for emergencies outside of the above times)
  • Report non-urgent repairs: log a maintenance request via Downing Students online account, in person at The Railyard Reception or call 01223 363333
  • Internet issues: call StudentCom on 03331 230115
  • Launderette issues: call Circuit Laundry on 0800 092 4068. Quote site reference number displayed on red sign in the laundry room.

Sedley Court

  • Manager: Simon
  • Contact details: email sedley.court@aldwyck.co.uk or call 01223 247755
  • Office opening hours: Monday–Friday 9am–9pm, Saturday 9am–3pm. Note: after 5pm and at weekends the office is staffed by Residential Assistants only
  • Residential Assistants: call 01223 247755 (for emergencies outside of the above times)
  • Report non-urgent repairs: report to The Forum office in person, via email students@whitfield-group.co.uk or call 0114 303 3200
  • Internet issues: call StudentCom on 03331 230115
  • Launderette issues: email Circuit service@circuitgroup.com or call 01422 820026

YMCA

Other useful Residential Service contacts

All campuses

Residential Service Manager: Paul Harris
Cambridge Residential Service: cambaccom@anglia.ac.uk
Chelmsford Residential Service: essexaccom@anglia.ac.uk
Private Sector Team: househunting@anglia.ac.uk