Published: 23 February 2017 at 14:32
Anglia Ruskin University partners with retailer to train in-store colleagues
Tesco Opticians will sharpen their focus on excellent customer service thanks to a partnership with Anglia Ruskin University.
Fifteen Optical Assistants beginning their careers at the company will embark on a bespoke Ophthalmic Dispensing Assistant course this year.
Students will complete the fully online course, which focuses on key customer service skills in dispensing, to receive a Level 4 University Certificate in Ophthalmic Dispensing.
The course fee is completely paid for by Tesco and there is an option to progress to a Foundation Degree in Ophthalmic Dispensing.
This qualification has been developed by Anglia Ruskin’s Degrees At Work team, who specialise in creating innovative work-based courses for employers, in collaboration with the University’s Faculty of Science and Technology.
Suparna Ghose, Principal Consultant for Anglia Ruskin University, said:
Tesco’s Eilidh Hodge, Training Manager Opticians – Health and Wellbeing, said: