IELTS application terms and conditions

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Identity document

On the test day you must present the valid passport or EU national identity card that you used to register for the test with, otherwise you will not be allowed to sit the test. Photocopies of your passport will not be accepted on the test day. Please do not apply for a test if you are not in possession of a valid ID document.

Cancellation or transferring of a booking

Due to recent changes in cancellation and transfer policy, please contact us if you wish to cancel your IELTS test.

Absences from a Test Day

If you are absent from your test you will lose your whole test fee. However, if you are absent due to illness and you can provide the centre with a medical certificate, you can apply for a refund or transfer. In addition to providing a medical certificate you will need to complete a refund/transfer form. This must be submitted no later than 5 working days after the test date.

Late Arrival on a Test Day

Registration is at 9.00am. Candidates who miss the registration session will not be allowed to take the test and will lose the whole test fee.