Classroom management resources

Guidance and policy documents

Explore the rules and regulations operating at our University. You'll find relevant and practical guidance on preventing, handling and responding to incivility and disruption in the classroom.

To engage with these resources in Canvas, please visit the Classroom Management course.


Policy documents

Tried and tested strategies

ARU colleagues offer advice and their tried and tested strategies. Explore the below video, case study and workshop suggestions resources.

Case studies

Case study 1 – Challenging a lecturer's authority

Case study 2 – Persistent and intentional verbal disruptions

Case study 3 – Drunk student engaged in group work

Conclusions from Classroom disruptions workshop held at Engage conference, June 2016

Further resources can be found in our Good Teaching Exchange.

Taking a holistic approach

Engaging students in learning and encouraging a positive university experience can lead to fewer problems in the classroom. Have a look at the resources below and consider if they may play a role in classroom issues.

Wellbeing documents

Wellbeing and mental health concerns

Student Services' counselling and wellbeing

Overview of counselling and wellbeing services for students and staff

Cause of concern guidelines

ARU Students' Union advice

Inclusive learning and teaching

Our inclusive learning and teaching page

International students and cultural awareness

International student perspectives

Ten tips for teaching international students – Higher Education Academy

Teaching international students in HE

Staff wellbeing

Workplace health and wellbeing

External resources

View the resources on classroom behaviour problems from a variety of institutions.

Your input

We welcome comments, suggestions, and observations that would be helpful to other colleagues. Please send us your case study using our Case Study Template

Contact us with ideas for future workshops, suggestions for resources or guidance or other strategies you've tried.

Further reading

  • Bjorklund, W. and Rehling, D., 2009. Student Perceptions of Classroom Incivility. College Teaching, 58(1), pp. 15-18.
  • Connelly, R.J., 2009. Introducing a Culture of Civility in First-Year College Classes. Journal of General Education, 58(1), pp. 47-64.
  • Cottrell, C.A., Neuberg, S.L. and Li, N.P., 2007. What Do People Desire in Others? A Sociofunctional Perspective on the Importance of Different Valued Characteristics. Journal of personality and social psychology, 92(2), pp. 208-231.
  • Henderson, K., 2016. The Effect of Higher Education Classroom Behaviour Management Strategies on Learning. ProQuest Dissertations Publishing.
  • Levine, P., 2010. Teaching and learning civility. New Directions for Higher Education, 2010(152), pp. 11-17.
  • Morrissette, P.J., 2001. Reducing incivility in the university/ college classroom. International Electronic Journal for Leadership in Learning, 5.
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