We are here to help with any problems you may have with academic life, and help you understand the University's modular system, rules and regulations. We can authorise extension requests and advise about mitigation. We are able to refer you to specialist advice and information sources which can offer more detailed and in-depth guidance e.g. financial advice, careers, learning support. Additionally, we can help with timetable and result queries.

The Faculty Student Advice Service is supportive of all students at Anglia Ruskin University; full-time, part-time, undergraduate and postgraduate. Although we are attached to specific faculties or areas, it is our policy never to turn away students who need help.

How do we achieve this?

• Accessible office hours.
• Appointment only slots to allow students to spend more time with the Faculty Student Adviser where necessary.
• A comprehensive knowledge of the support structure available within the University.
• A wide-ranging understanding of the Academic Rules and Regulations and University processes.
• By identifying the needs of an individual or group of students and acting on that information.
• By collecting together an extensive library of useful information and leaflets.

Our Faculty Student Advice Service consists of 10 advisers, 4 in Cambridge, 4 in Chelmsford, 1 in Fulbourn and 1 in Peterborough.