Anglia Ruskin University

V.E.R.A is a stepped approach to communication, initially designed by the presenters and co-authors to help practitioners know what to say when faced with disrupted communication. Focusing on issues faced when working with older people with dementia, the workshop explores how to connect with the person.

V.E.R.A. refers to Validation, Emotion, Reassurance and Action. Each concept is discussed and case examples demonstrate how they build towards meaningful engagement. V.E.R.A. has attracted significant attention since its publication in the Nursing Standard 2012, with practitioners reporting its usefulness as a practical guide for communication.

The authors are proud to be working with North Essex Partnership Foundation Trust in delivering these workshops.

Entry Requirements

Workshop 1: 10 June 2013 (Colchester)

Workshop 2: 11 June 2013 (Clacton)

Times: 1pm - 4pm

David Hingley (Tutor)
Tel: 0845 196 4976
Email: david.hingley@anglia.ac.uk

Rana Ahmed (Contracts Officer)
Tel: 0845 196 4614
Email: rana.ahmed@anglia.ac.uk

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