General Information

General Information - Parents' Guide

If you are concerned for someone's welfare encourage them to seek help from Student Services, the Students' Union or to speak to a counsellor. If they feel unable to talk to someone face-to-face they can always contact us by phone or email. You'll find self help sheets available to download on our website.

Self-help guides and information and advice for students and parents can also be found on the student counselling in UK Universities website.

Confidentiality

The Data Protection Act and Human Rights Act mean we, as a university, are unable to disclose information about individual students to third parties. Our staff members work to professional codes of practice which ensure confidentiality for personal clients. However, we do appreciate there are occasions when a family member or partner may feel the need to share their concerns about a student with us which we are more than happy to listen to and take on board. Although we can't openly discuss a student with you, we will take appropriate action to follow up on cases where there is serious concern for their welfare.

Anglia Ruskin University