Tickets

I'm graduating - do I need a ticket?

As a student, you don't need a ceremony ticket. Your place is free, but you do need to book your place. Once you confirm that you're attending, you'll be allocated a seat at the ceremony, a souvenir programme and a drink at the post-ceremony celebration. After you book your place, you'll receive an email to your student email account confirming your place. Your name will be checked against a list of confirmed attendees on the day.

You'll collect your seat card on the day from the registration desk. This will show your seat number for the ceremony and will have a tear off section for your post celebration drink. Seat cards are used for entry to the ceremony as well as the post-ceremony drink.

How much are guest tickets?

Guest tickets cost £25.00 (including VAT) and include a seat at the ceremony, a souvenir programme and a drink at the post ceremony celebration. Tickets are used for entry to the ceremony as well as the post-ceremony celebration.

How many tickets can I buy for my guests?

In the first instance you can buy up to 3 tickets when you book your place. No exceptional circumstance will be considered to allow the purchase of more than 3 tickets at this stage.

When can I purchase guest tickets?

Guest tickets will be on sale from 22 July to 28 August 2013 via eVision. If you don't purchase guest tickets between these dates we'll assume that you don't wish to purchase any guest tickets and your guest allocation will be made available to other students.

I need another guest ticket

We can't guarantee to have additional guest tickets available. If you've already confirmed your graduation attendance and we have additional tickets available for your ceremony, you will be able to purchase these on a first come first serve basis. Look for the link on these pages from 30 August to 3 September. We don't keep a waiting list for guest tickets or consider any exceptional circumstance.

When will I receive tickets for my guests?

If you're a graduand with a UK home address, your guest tickets will be sent out approximately 2 weeks before the ceremony date.

If you're an international student, an EU student, a student from the Amity Global Business School, LCA Business School London or London School of Marketing, or a student whose award is being confirmed in September 2013, your guest tickets will be available for collection when you collect a seat card on the day from the registration desk.

If in doubt about the date, time and the number of tickets you have ordered, go to your student e:Vision account/My Graduation, check and print off the details. The My Graduation tab in student e:Vision account will be available until after your graduation ceremony date.

Are my guests seated with me?

No. Guests will be directed at time of arrival to the best seats available. If guests arrive late or separately, we may not be able to seat them all together.

Once the ceremony has started guests are requested to remain in their seats and not to walk around the venue, as this can disturb the ceremony.

Can I bring children to the ceremony? Do they need a ticket?

Experience has shown that children become bored and restless during ceremonies, but we appreciate it is not always possible to make alternative childcare arrangements. Children aged 5 and above must have their own ticket and seat. There are no concessions for children. Children under 18 should be accompanied by an adult and be seated with the guests; children can't be seated with the graduand.

Buggies and seat carriers are not permitted in ceremony venues. These items can be left in an unsupervised space provided at the venue; however, this will be at the owner's risk.

I've bought guest tickets and I'm now unable to attend. What should I do?

If you wish to cancel any or all of your tickets, you must either write to us or email us by 28 August 2013. Requests for refunds under exceptional circumstance received after the deadline will not be considered.

Refunds will be made to the card account or bank account from which the refundable payment was made.

Anglia Ruskin University