Who will meet me and where?

The pick-up point is the Terminal 3 'Meeting Point' located on the ground floor in the Arrivals building. An Anglia Ruskin representative in a red t-shirt will be there.

You should arrive at the meeting point at least 30 minutes before the coach departs. Your flight arrival time at Heathrow should be at least 2 hours before the coach departure time to allow for luggage collection, immigration and customs.

If you arrive at a different Terminal please give yourself at least 20-30 minutes after you have left customs to get to the Meeting Point in Terminal 3.


Other important information

This service operates at the time specified. If you arrive at any other time or prefer not to wait for the coach, you are responsible for making your own travel arrangements to our University. If your flight is delayed we are unable to wait, as other students will also be using this service. Please read the section 'Travelling Independently' below.

Luggage is limited to two medium sized suitcases or one large suitcase plus hand luggage. If you bring more than this you may have to make your own travel arrangements, as space is very limited.


How do I reserve a seat on the coach?

Bookings are made on line by clicking the link below. After you have submitted your booking you will automatically receive a confirmation email of your reservation; keep it safe. You will receive no further emails regarding your booking. It is important that you bring the confirmation email plus your Anglia Ruskin offer letter to access the coach.

If you need to cancel or amend your booking please email internationalarrivals@anglia.ac.uk. We aim to respond to all emails sent to this address within 48 hours of receipt.

BOOK A SEAT

Travelling independently

If you are unable to arrive in time to use this service or would rather make your own onward travel arrangements, we recommend that you arrive at our campus during University opening hours (between 9am and 5pm Monday to Friday) wherever possible. If you know that you will be arriving outside these hours you must inform us by emailing internationalarrivals@anglia.ac.uk. You must inform the Accommodation Office directly of any delays - see your offer of accommodation for contact details. You will find comprehensive information about travelling to our campuses in our 'Welcome Guide for International Students 2013/14'. Don't worry, it's very easy!