Published: 22 April 2010 at 15:49
The free Turning Point seminars have had such a positive response that organisers have extended the monthly series to September 2010 with topics on leadership and customer service.
Developed by Anglia Ruskin University’s Survive & Thrive programme to help business owners in Cambridgeshire, the April seminar takes place on Tuesday 27 on the highly topical why good leadership matters. It will look at how great leadership can enable people and teams to achieve great things and how, on the other hand, poor leadership can be disastrous and has been identified as a contributory factor to the current worldwide economic crisis. The expert speakers are Paul Turner, Professor of Management Practice at Ashcroft International Business School and David Sales, Executive Director at First Ascent Group.
Jo Causon, Chief Executive of the Institute of Customer Service (ICS) visits Cambridge on Thursday 20 May 2010 to debate customers: love them or lose them. Joining Jo will be Shara Ross, Director and General Manager of the Hotel Felix in Cambridge.
The seminars are expertly chaired ‘Parkinson-style’ by Chris Parkhouse, Managing Director of Cambridge-based business development experts Deyton Bell, so delegates can get actively involved.To book a free place, email firstname.lastname@example.org or telephone 0845 196 3177. Full seminar listings are available at www.anglia.ac.uk/surviveandthrive, click on the Events Calendar. The seminars are held at Coslett Building Lecture Theatre, Anglia Ruskin University Cambridge Campus from 4.30pm to 7.30pm.