How to Book

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Booking online

The Mumford Theatre's online booking service is available 24/7. There are no booking fees applied to purchases. A charge of 80p is made if you choose to have your tickets posted to you. Alternatively you can choose to have your tickets retained at the Box Office for you to collect. Further information about booking online can be found on our Online Booking Tips page.

Payment methods: Credit/Debit Card (see Card Types Accepted below)


Booking in person

The Mumford Theatre Box Office is open 2.00pm - 5.00pm Monday to Friday. For customers wanting to buy tickets on the door immediately prior to a performance the Box Office opens for this purpose half an hour prior to the advertised start time of each performance (we recommend that you telephone in advance to check availability).

Payment methods: Cash, Cheque, Credit/Debit Card (see Card Types Accepted below)


Telephone bookings

You can phone the Mumford Theatre Box Office during the hours 2.00pm - 5.00pm Monday to Friday, on 01223 352932. A charge of 80p is made if you choose to have your tickets posted to you. Alternatively you can choose to have your tickets retained at the Box Office for you to collect. If you reach our answerphone, please do leave a message, we guarantee to call you back.

Payment methods: Credit/Debit Card (see Card Types Accepted below)

Card types accepted

VISA Electron, Maestro, Mastercard, UK Maestro, VISA Credit, VISA Debit, BMS CLIP. No additional charge is made for booking by credit/debit card.

Postal bookings

 You can write to the box office requesting tickets, or to confirm a reservation. Cheques should be made payable to Anglia Ruskin Enterprise Ltd. Please be sure to enclose a SAE (or add 80p on to your cheque) if you want us to send you your tickets, otherwise tickets will be held at the Box Office for you to collect. Postal address: Box Office, Mumford Theatre, Anglia Ruskin University, East Road, Cambridge CB1 1PT.

Reservations

A reservation is a facility to hold seats in your name pending payment. (It is not possible to make reservations online). Reservations will be held for up to four days, allowing time to finalise your arrangements and to make payment in person, by phone or by post. Payment for reservations must be made in advance of the performance date.

Concessions

Concession prices usually apply to children (up to age 16), full-time students, senior citizens (60+), unwaged and registered disabled, unless shown otherwise. Disabled customers who need to be accompanied for assistance purposes are entitled to an Essential Companion ticket, free of charge, in addition to the concession ticket for themselves.


Returning tickets

We are unable to exchange or refund tickets. However, if you are unable to use your tickets and the performance is sold out, we are happy to accept them for resale. We can only make refunds if the tickets are actually resold. A handling fee of £1.00 per ticket will be deducted from your refund.

Please see our Conditions of sale page for full terms and conditions.